Benefits:

Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance

General Manager

Reports to: District Manager

Key Roles and Accountability:

LMA (Leadership, Management, and Accountability)
Maintain proper staffing levels
Exceed scorecard goals for your location
Maintain facility cleanliness and operations to company standards
Demonstrate and support company values, processes and procedures

Duties

Manage work schedule to ensure proper coverage.
Accommodate required staff breaks and lunches.
Be a consistent producer of memberships.
Cover all location roles as needed but always having the Cashier role a priority.
Create and process incident reports to company standards.
Contribute to new employee training.
Provide ongoing coaching/training to your location staff.
Ensure all cashiers can understand the sales membership conversation and Q&As naturally.
Manage your staff to maintain your location cleaning schedule.
Report maintenance issues or needed repairs ASAP to the maintenance team.
Ensure supply levels are maintained for location operations.
Respond to customer complaints and cancellation requests.
Demonstrate a positive attitude and work ethic as an example to your staff.
Respond to company communication in a timely manner utilizing the company preferred apps and programs.
Address people's issues with your staff related to core values, GWC (get it, want it, capable), attendance and work performance according to company procedure.
Participate in weekly GM meetings.
Contribute to company projects when requested.
Submit community sponsorship requests to the marketing leader for consideration.
Flexible to work out staffing issues when needed outside your scheduled working hours.
Support and back up your fellow GMs as needed and can be accommodated.

Desired Skills and Experience

Six months or more of proven success in a sales position or two years or more of leadership and management experience in a similar industry
Over a year of proven success in an inside sales role at the same company
Excellent customer service and communication skills
Excellent internal communication skills that foster trust
Able to manage new communication and operational technology as used by the company
Ability to work both independently and as a team player in a close-knit sales team
Proactive learner; ambitious and success-driven
Confident, energetic and organized
Self-motivated and driven to excellence
Responsive to customer's needs
Able to multitask and prioritize without losing focus
Able to fit in a great culture and have fun

Compensation
Salary: $40,000 Training / 45,000 after training is complete

Bonus: up to $15,000 potential (not guaranteed)

Health Care coverage (optional)

Paid vacation after 1 year of employment

We close on all major Holidays

Compensation: $45,000.00 - $60,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Clean View Auto Wash started as a soft cloth car wash/foam company in Chesterfield, MI founded in 1980. Our company has been a proud member of the local community and we look forward to continuing our relationship with all of our valued customers in the future.

In 2018, we opened a new soft cloth/foam location in Shelby Township, and we plan to open a touch-free wash tunnel in Chesterfield in 2019–making a total of three locations total, and growing!

We are tuned in to the needs of our customers from Chesterfield, Shelby, and beyond, and your satisfaction is our top priority. We use modern equipment designed to provide a gentle, eco-friendly and above all effective deep clean. We pride ourselves on our work, and our level of service is unmatched. To find out what other customers are saying about Clean View Auto Wash, read our testimonials. You can contact us through this website or call us at 888-699-WASH if you have any questions.

Clean View Auto Wash has served the Metro-Detoit community for over three decades, making us one of the oldest auto washes in the area. Over the years, we have adapted our services to meet the changing needs of our customers.

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Our hours are 7 am-9 pm M-Saturday and 8 am - 6 pm Sunday. As a manager, you need to be available and able to be scheduled for any shift. Would working a morning, evening, or weekend shift be a concern for you?*

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